Refund Policy

We know shopping for candles online can be a little bit tricky! If you are not entirely satisfied with your purchase, we're here to help!

Full Priced & Sale Items
We gladly accept returns or exchanges on our candles within 14 days of purchase. Please ensure the candle is in unused condition with no signs of damage. The buyer is responsible for any return shipment costs.​

Damaged Items
If you received a damaged item in your shipment, please contact us immediately for assistance at hello@misiyo.com

We want you to LOVE your candles and work hard to make sure you have an amazing experience from start to fully burned! If ANYTHING didn't meet your expectations, please let us know.